Why You Can’t Find the Smart Pineapple Platform Anymore
Trying to find the Smart Pineapple platform? You’re not wrong—we just outgrew it. Turns out, AI alone doesn’t cut it when what you really need is strategy, support, and someone who speaks fluent hospitality and tourism.
We Retired the Smart Pineapple Platform.
Here’s Why You’ll Be Glad We Did.
If you’ve been searching for “Smart Pineapple AI platform for small hotels” and coming up short—you’re not imagining things. It’s not a glitch.
We shut it down.
On purpose.
When we first launched Smart Pineapple, the mission was simple: help small hospitality businesses write content faster, get seen online, and grow direct bookings—without needing a marketing degree.
And we did that. But something became very clear as we worked with our early users and beta testers.
They didn’t just want a tool.
They wanted clarity.
They wanted strategy.
They wanted someone who actually understood the hospitality business.
We listened.
Because the truth is, a content tool can’t fix a confusing listing. An AI post generator won’t build trust with guests. And it won’t stop OTA rules from tightening or payout delays from creeping in.
So instead of adding more features, we built something better:
- Marketing strategies that help you attract better guests
- Guest experience guidance that builds loyalty and referrals
- AI training that makes sense—even if you’re not “techy”
- Hospitality-specific prompt packs to save you time and sound like you
Smart Pineapple is no longer a SaaS tool.
We’re a consultancy and education studio focused entirely on AI for hospitality—and the humans behind it.
No templates that feel generic.
No dashboards to figure out alone.
Just practical support and fresh strategy for your vacation rental, boutique hotel, or property management business.
Wondering what we offer now?
We help small teams and independent owners:
- Create guest-first marketing plans
- Learn how to use AI tools with confidence
- Write better listings, emails, blogs, and responses—faster
- Build direct booking systems that actually work
Looking for Smart Pineapple the software?
It’s not here.
What you’ll find instead is something far more useful.
Ready to see how we help?
→ Explore what we offer
→ Subscribe to the newsletter
Latest posts

Most hospitality content focuses on retention or satisfaction scores. When staff would vouch for your property to someone they care about, guests pick up on that warmth; when they wouldn't, you're paying to replace guests who should already be coming back.

Most operators focus on the booking moment, but trust is won or lost in the quiet that follows. When pre-arrival communication orients instead of sells, direct bookings feel as safe as the OTA—and guests stop defaulting to platforms.

When everything works smoothly, guests don’t always lean in — they settle. This piece explores how comfort can quietly narrow curiosity, and why small, intentional cues matter more than more amenities.




