T & C

Terms and Conditions

Welcome to Smart Pineapple, a brand of Pineapple Innovate Inc. (“Company,” “we,” “our,” or “us”). Please read these Terms and Conditions ("Terms") carefully before using any of our services, courses, or websites operated by Smart Pineapple. These Terms govern your access to and use of our consulting services, educational content, digital products, and websites.

By accessing or using our services, you agree to be bound by these Terms, along with our Privacy Policy. If you do not agree, please do not use our services.

1. Services Covered Smart Pineapple provides consulting, digital strategy, and educational resources to professionals in the hospitality and tourism industries. These services include but are not limited to:

• Online courses and digital downloads
• Consulting engagements
• Subscription-based training and support
• Content and resource libraries

2. Communications
By engaging with our services, you agree to receive updates, newsletters, and service-related communications. You can unsubscribe at any time through the link in the email or by contacting us directly.

3. Purchases and Subscriptions
When you purchase a service or subscription, you agree to provide current, complete, and accurate billing and contact information. Payment may be processed through secure third-party platforms. All services are billed upfront, either as a one-time payment or on a recurring basis as stated during checkout.

Subscription plans automatically renew at the end of each billing cycle unless canceled before the renewal date. You may cancel your subscription at any time through your account or by contacting our support team.

4. Refunds
We offer a 7-day money-back guarantee for most digital products and courses. Refunds may not be available after this window or for consulting services already rendered. Please check the specific product or service details for refund eligibility.

5. Use of Services
Our services are intended for individuals 18 years or older. You agree to use our resources responsibly, legally, and for their intended purpose. You may not:

Share access credentials with others

Copy, resell, or redistribute content without written permission

Use our tools or resources to harm, mislead, or misrepresent

We reserve the right to suspend or terminate access for violations of these Terms.

6. Intellectual Property
All content, including text, graphics, logos, videos, templates, and resources, is the intellectual property of Pineapple Innovate Inc. and is protected by applicable copyright and trademark laws.

You may not use our content for commercial purposes without express written consent.

7. Privacy and Data Usage
Our Privacy Policy explains how we collect, use, and store your information. By using our services, you consent to this collection and usage. We do not sell your personal data.

8. Third-Party Links and Tools
We may recommend third-party services or include links for your convenience. We are not responsible for the content, performance, or privacy practices of third-party sites or tools.

9. Limitation of Liability
Except as prohibited by law, you agree to hold Smart Pineapple, a brand of Pineapple Innovate Inc., and its officers, directors, employees, and agents harmless from any indirect, punitive, special, incidental, or consequential damages. This includes—but is not limited to—attorneys’ fees and legal costs arising from litigation or arbitration, whether in contract, negligence, tort, or otherwise, and regardless of whether litigation is initiated.

This also applies to claims related to personal injury, property damage, loss of profits, data, or other intangible losses resulting from your use of our services, resources, or products—even if we have been advised of the possibility of such damages.

To the fullest extent permitted by law, if any liability is found on the part of Smart Pineapple or Pineapple Innovate Inc., it shall be limited to the total amount you paid for the product or service in question. We are not liable for punitive or consequential damages under any circumstances.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not apply to you.

10. Disclaimer of Warranty

These services are provided by company on an “as is” and “as available” basis. Company makes no representations or warranties of any kind, express or implied, as to the operation of their services, or the information, content or materials included therein. You expressly agree that your use of these services, their content, and any services or items obtained from us is at your sole risk. Neither company nor any person associated with company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services. Without limiting the foregoing, neither company nor anyone associated with company represents or warrants that the services, their content, or any services or items obtained through the services will be accurate, reliable, error-free, or uninterrupted, that defects will be corrected, that the services or the server that makes it available are free of viruses or other harmful components or that the services or any services or items obtained through the services will otherwise meet your needs or expectations. Company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for particular purpose. The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

11. Changes to Terms
We may update these Terms periodically. Any changes will be posted on our website. Continued use of our services after updates constitutes your acceptance of the revised Terms.

12. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware, USA.

13. Waiver and Severability
No waiver by Pineapple Innovate Inc. of any term or condition set forth in these Terms shall be considered a continuing waiver of that term or condition or any other term or condition. Our failure to enforce any provision of these Terms does not constitute a waiver of such right.

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

14. Acknowledgement
By using our services, you acknowledge that you have read these Terms and Conditions and agree to be bound by them.

15. Contact Us
For questions, concerns, or support:
Email: support@smartpineapple.ai

‍Back to Top