Independent hotels and vacation rentals should run a 10-minute AI audit to see how tools like ChatGPT, Google summaries, and OTAs are publicly describing their property without their input. When AI-generated descriptions don’t match reality, expectation gaps erode reviews, ratings, and direct bookings, making proactive source updates a critical part of modern hospitality marketing.
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AI is transforming the travel industry, helping advisors streamline itinerary planning, improve customer service, and refine marketing strategies. As a guest on Travel Talk with Indira, I discuss with Indira Ramgarib-Katwaroo how AI enhances—rather than replaces—travel advisors, making their work more efficient and impactful.


Trying to find the Smart Pineapple platform? You’re not wrong—we just outgrew it. Turns out, AI alone doesn’t cut it when what you really need is strategy, support, and someone who speaks fluent hospitality and tourism.




