Travelers don’t choose OTAs because they love them. They choose them because, under pressure, predictability feels safer—and trust is formed earlier than most hospitality brands realize.
Latest blog posts
Inbox ghosts? It’s not your offer—it’s your email authentication. SPF, DKIM, and DMARC are your domain’s digital street cred, and right now, yours might be MIA.
Email isn’t dead—but if you’re not hitting the inbox, you’re invisible. This 2025 guide helps vacation rentals, hotels, and destinations fix deliverability, personalize like a pro, and turn email into a booking machine.
Festival season isn’t the time to play it safe with your rates. Learn how to charge like you mean it, automate the chaos, and give your guests something worth raving about.
Small stays don’t need bigger budgets—they need bolder personality. This post breaks down what indie hosts can steal from luxury hotels (and how AI can help).
Trying to find the Smart Pineapple platform? You’re not wrong—we just outgrew it. Turns out, AI alone doesn’t cut it when what you really need is strategy, support, and someone who speaks fluent hospitality and tourism.
Small tourism and hospitality businesses don’t need to scale to survive—they need to adapt with intention. This post offers 10 clear, strategic ways to stay competitive, sustainable, and guest-centered in a changing industry.
Airbnb’s latest policy changes have hosts rethinking their strategy—and their sanity. This article shows how crafting a guest journey puts you back in control, builds loyalty, and makes direct bookings feel like a no-brainer.
TL;DR: Booking.com just gave your old reviews the cold shoulder. Recent guest experiences now carry more weight in your ranking—so that 9.6 from last summer? Cute, but not cutting it anymore. Time to check those recent reviews, refresh your guest flow, and maybe sweeten the stay a little.
Starting July 10, Instagram posts—including reels, captions, and hashtags—will start showing up in Google search results. In this post, we break down what hospitality pros need to know, how to optimize your content, and where AI can save you time. Think of every post as a mini landing page, learn how to make it work harder for you.
Still treating your guest journey like a game of telephone? No wonder things feel off. Here's how syncing your team can turn friction into loyalty.
Trying to find the Smart Pineapple platform? You’re not wrong—we just outgrew it. Turns out, AI alone doesn’t cut it when what you really need is strategy, support, and someone who speaks fluent hospitality and tourism.
