Independent hotels and vacation rentals should run a 10-minute AI audit to see how tools like ChatGPT, Google summaries, and OTAs are publicly describing their property without their input. When AI-generated descriptions don’t match reality, expectation gaps erode reviews, ratings, and direct bookings, making proactive source updates a critical part of modern hospitality marketing.

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Airbnb’s Reserve Now, Pay Later drives bookings for them but creates cancellations and lost cash flow for you. Smart hosts use stricter rules, upfront payments, and AI tools to turn RNPL chaos into profit.

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Big hotels automate guests into chaos. Smaller properties earn loyalty with people who answer, tech that works, and stays worth bragging about.

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Taxes in Canada just got personal for Airbnb hosts. From licensing rules to surprise GST, this guide breaks it down before the CRA breaks you.

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Inbox ghosts? It’s not your offer—it’s your email authentication. SPF, DKIM, and DMARC are your domain’s digital street cred, and right now, yours might be MIA.

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Email isn’t dead—but if you’re not hitting the inbox, you’re invisible. This 2025 guide helps vacation rentals, hotels, and destinations fix deliverability, personalize like a pro, and turn email into a booking machine.

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Festival season isn’t the time to play it safe with your rates. Learn how to charge like you mean it, automate the chaos, and give your guests something worth raving about.

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Small stays don’t need bigger budgets—they need bolder personality. This post breaks down what indie hosts can steal from luxury hotels (and how AI can help).

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Trying to find the Smart Pineapple platform? You’re not wrong—we just outgrew it. Turns out, AI alone doesn’t cut it when what you really need is strategy, support, and someone who speaks fluent hospitality and tourism.

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Small tourism and hospitality businesses don’t need to scale to survive—they need to adapt with intention. This post offers 10 clear, strategic ways to stay competitive, sustainable, and guest-centered in a changing industry.

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Airbnb’s latest policy changes have hosts rethinking their strategy—and their sanity. This article shows how crafting a guest journey puts you back in control, builds loyalty, and makes direct bookings feel like a no-brainer.

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